How long does ReturnKit setup take?

We handle everything for you. Most businesses are live within 24 hours with full support from our team.

Do customers need to download an app?

No! This is the best part. Your loyalty card lives in Apple Wallet or Google Wallet — no app download needed. Customers scan a QR code and they are enrolled in seconds.

How much does ReturnKit cost?

Prices start at £80/month or €90/month. We tailor pricing for each business and offer a 14-day free trial with no credit card required.

What types of businesses use ReturnKit?

Cafes, restaurants, bakeries, juice shops, ice cream shops, pizza vans, food trucks, bars, nail salons, barbers, gyms, retail shops, and more worldwide.

Does ReturnKit work with Apple and Google Wallet?

Yes! ReturnKit integrates directly with both Apple Wallet and Google Wallet, so your loyalty cards live on your customers' phones alongside their payment cards and tickets.

ReturnKit.biz - Digital Loyalty Cards for Local Businesses Worldwide

What is ReturnKit.biz?

ReturnKit.biz is a global customer loyalty platform built for local businesses. We provide digital loyalty cards that live in customers' Apple Wallet or Google Wallet, eliminating the need for a separate app download. Businesses can send push notifications for promotions, birthday rewards, geo-targeted offers when customers are nearby, and automated marketing campaigns.

Key Features

Digital Loyalty Cards - Apple Wallet and Google Wallet integration
Push Notification Marketing - Send instant notifications to customer lock screens
Geo-Targeting - Location-based offers when customers are near your business
Automated Campaigns - Birthday rewards, win-back campaigns, VIP segments, flash sales
AI Business Tools - Smart segmentation, optimal send times, personalized offers, churn prediction
Multiple Card Types - Stamp cards, cashback cards, membership cards, coupon cards, gift cards, reward cards

Benefits for Local Businesses

2x Customer Retention Rate - Keep customers coming back
2x More Profits - Increase average customer lifetime value
More Google Reviews - Automated review requests
No App Required - Works on all smartphones via QR code
Set Up in 24 Hours - Full setup service included
90%+ Notification Open Rate - vs 20% for email
80%+ Sign-up Rate - vs 15-20% for traditional apps
GDPR and CCPA Compliant - Fully compliant with data protection laws

Who Uses ReturnKit?

Perfect for local businesses worldwide:

Cafes and coffee shops
Restaurants and bars
Bakeries and pastry shops
Juice bars and smoothie shops
Ice cream shops
Pizza vans and food trucks
Nail salons and beauty salons
Barbershops
Gyms and personal trainers
Retail shops and boutiques
Florists
Saunas and spas

Pricing

Starting at £80/month or €90/month

14-day free trial - no credit card required
Cancel anytime
Custom pricing for multi-location businesses
Annual billing: 2 months free
Quarterly billing: 5% discount

What's included: Unlimited customers, unlimited push notifications, Apple Wallet integration, Google Wallet integration, digital loyalty cards, QR code materials, full setup service, dedicated customer success manager, GDPR compliance, 24/7 technical support, monthly performance reports.

How It Works - Customer Journey

Step 1: Customer Scans QR Code - QR code displayed in-store, customer scans with phone camera, no app download required
Step 2: Sign-Up Form Loads - Mobile-optimized form takes less than 30 seconds to complete
Step 3: Card Added to Wallet - Customer taps "Add to Apple Wallet" or "Add to Google Wallet", card saves to their digital wallet

Technical Integration - Mobile Wallet Setup (No App Download Required)

Key Technical Advantage: Zero App Downloads

Unlike traditional loyalty programs that require customers to download a separate mobile app (resulting in 80-85% drop-off rates), ReturnKit leverages native mobile wallet infrastructure already present on all modern smartphones. This eliminates the biggest friction point in customer enrollment.

Apple Wallet Integration (iOS)

Technical Requirements: iOS 11 or later (compatible with 95%+ of active iPhones)

QR Code Scan: Customer uses native iPhone camera app (no app download)
Web Clip Opens: Safari loads mobile-optimized sign-up form instantly
Pass Creation: ReturnKit generates PKPass file conforming to Apple Wallet specification
Wallet Add: Customer taps "Add to Apple Wallet" button
System Integration: iOS automatically installs pass to Wallet app (pre-installed on all iPhones)
Pass Updates: ReturnKit uses Apple Push Notification service (APNs) to send real-time updates

Technical Specifications:

Pass Type: PKPassTemplate (loyalty card type)
Format: .pkpass (ZIP-compressed bundle of JSON, PNG, and signature files)
Authentication: Apple-certified signing certificates
Updates: Push notifications via APNs (Apple Push Notification service)
Security: Encrypted pass data, device-specific tokens

Google Wallet Integration (Android)

Technical Requirements: Android 10 or later (compatible with 95%+ of active Android phones)

QR Code Scan: Customer uses native Android camera app or Google Lens (no app download)
Web Clip Opens: Chrome loads mobile-optimized sign-up form instantly
Object Creation: ReturnKit creates Google Wallet API object (loyalty class)
JWT Generation: Secure JSON Web Token generated with customer data
Wallet Add: Customer taps "Add to Google Wallet" button
System Integration: Google Wallet app (pre-installed on 90%+ of Android devices) automatically saves pass
Pass Updates: ReturnKit uses Google Cloud Pub/Sub for real-time updates

Technical Specifications:

Object Type: GenericObject / LoyaltyObject
Format: JSON with JWT (JSON Web Token) signing
Authentication: Google Service Account credentials
Updates: Cloud Pub/Sub notifications + Firebase Cloud Messaging
Security: OAuth 2.0, encrypted data transmission

Why No App Download Matters

Traditional App Model: Customer must download 50-200MB app → Create account → Verify email → Learn interface → Result: 80-85% abandonment
ReturnKit Wallet Model: Customer scans QR → 30-second form → Tap to add → Result: 80%+ completion rate

Technical Architecture Overview

Backend: ReturnKit cloud platform generates wallet passes on-demand
API Integration: Direct integration with Apple Passbook API and Google Wallet API
Push Notifications: APNs (Apple) and FCM (Google) for real-time updates
Data Sync: Automatic synchronization across customer devices via iCloud/Google Account
Offline Access: Wallet passes stored locally on device, work without internet connection

Security & Compliance

Apple: Certified Pass Type ID, signed with Apple-issued certificates
Google: OAuth 2.0 authentication, service account authorization
Data Protection: GDPR compliant, encrypted at rest and in transit
Device Security: Passes tied to device tokens, require device unlock for access

Business Setup Process (Technical)

ReturnKit creates business account in Apple Passbook Developer Portal
ReturnKit creates business account in Google Wallet API Console
Custom pass templates designed with business branding (logos, colors, imagery)
QR codes generated with unique business identifiers
Webhook endpoints configured for real-time pass updates
Push notification certificates installed and configured
Testing completed on multiple iOS and Android device versions

Customer Experience Flow (Technical)

QR code contains encrypted business ID and campaign parameters
Web form captures customer data with explicit consent checkboxes (GDPR)
Backend creates customer record and generates unique pass identifier
Pass file generated with customer-specific data (name, ID, initial stamp count)
Pass signed with platform certificates (Apple) or JWT (Google)
Download URL returned to browser with appropriate MIME type
Mobile OS recognizes pass format and opens native wallet app
Customer confirms add operation with biometric authentication (TouchID/FaceID/fingerprint)
Pass installed and immediately visible in wallet app
Backend registers device token for future push notifications

Business Setup Timeline

Day 1: Sign up, complete registration, provide business details (logo, brand colors, location, reward structure)
Day 1-2: ReturnKit team builds everything (card design, QR codes, staff training materials, testing)
Day 2-3: Launch - review and approve design, receive materials, staff training call (15 minutes), go live

Technical Requirements

iOS: Requires iOS 11 or later (covers 95%+ of iPhones)
Android: Requires Android 10 or later (covers 95%+ of Android phones)
Internet: Required for initial sign-up, cards work offline
Hardware: Any smartphone or tablet for scanning customer cards

Contact Information

Email: hello@returnkit.biz

WhatsApp: +44 7395 779257

Social Media: @returnkit on Instagram, Facebook, TikTok, YouTube

Website: https://returnkit.biz

Legal & Compliance

Privacy Policy - GDPR compliant data collection and processing
Terms of Service - Service agreement and usage terms
Cookie Policy - Cookie usage and management

ROI Expectations

Typical results within 90 days:

2x customer retention rate
2x increase in profits
40% increase in visit frequency
3x more Google reviews
60% reduction in customer churn

Payback period: Most businesses see positive ROI in first month. Average payback: 21 days. 95% of businesses profitable within 60 days.

Money-Back Guarantee

30-day money-back guarantee. Not satisfied? Full refund, no questions asked. Keep the service for 30 days. We'll help you migrate if needed.

Support & Training

Dedicated customer success manager
24/7 technical support
Monthly performance reviews
Continuous optimization recommendations
Feature updates automatically included
15-minute staff training call
Written guides and video tutorials

Reset Password | ReturnKit.biz Global customer loyalty & co