# ReturnKit.biz - Terms of Service **Last updated:** June 19, 2026 ## 1. Acceptance of Terms By accessing and using ReturnKit.biz, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this service. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and ReturnKit.biz ("Company", "we", "us", or "our"). ## 2. Description of Service ReturnKit provides a digital loyalty platform that enables businesses to create and manage customer loyalty programs through: - Apple Wallet and Google Wallet integration - Push notification marketing - Geo-targeting capabilities - Automated marketing campaigns - Customer analytics and insights - QR code generation and management ## 3. User Accounts ### Eligibility To use our services, you must: - Be at least 18 years of age - Have the legal authority to enter into this agreement - Provide accurate and complete registration information - Maintain the security of your account credentials ### Account Responsibilities You are responsible for: - Maintaining the confidentiality of your login credentials - All activities that occur under your account - Notifying us immediately of any unauthorised access - Ensuring your use of the service complies with all applicable laws ### Account Termination We reserve the right to terminate or suspend your account at our sole discretion, without notice, for: - Violation of these Terms - Conduct that we believe violates these Terms - Conduct that is harmful to other users or us - Fraudulent or illegal activity ## 4. Payment Terms ### Subscription Fees - Subscription fees are billed in advance on a monthly basis - All fees are non-refundable except as required by law - We reserve the right to change our pricing with 30 days' notice - Price changes will not affect already-paid subscription periods ### Payment Methods - We accept major credit cards and other payment methods as displayed - You authorise us to charge your payment method for all fees - If payment fails, we may suspend or terminate your access ### Taxes - All fees are exclusive of taxes unless stated otherwise - You are responsible for paying all applicable taxes ## 5. Acceptable Use ### You Agree NOT To: - Send spam, fraudulent messages, or misleading communications - Use the service to harass, abuse, or harm others - Transmit viruses, malware, or malicious code - Attempt to gain unauthorised access to our systems - Use the service for any illegal purpose - Violate any applicable laws or regulations - Impersonate any person or entity - Interfere with or disrupt the service ### Content Responsibilities - You are responsible for all content you transmit through the service - You represent that you own or have the necessary rights to any content - You agree not to upload content that infringes third-party rights ## 6. Intellectual Property ### Our Property All content, features, and functionality of ReturnKit are owned by ReturnKit.biz and are protected by international copyright, trademark, and other intellectual property laws, including: - Website design and layout - Software code and algorithms - Trademarks, logos, and brand elements - Documentation and training materials - Graphics and images ### Limited License We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the service for your internal business purposes in accordance with these Terms. ### Your Content You retain ownership of content you create using our services. By using the service, you grant us a license to use, store, and process your content as necessary to provide the service. ## 7. Privacy and Data Protection Your use of the service is also governed by our Privacy Policy. Please review our [Privacy Policy](/privacy) to understand our practices regarding the collection and use of personal information. ### Data Security We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. ### Customer Data You are responsible for obtaining consent from your customers for data collection and processing. You must comply with all applicable data protection laws, including GDPR. ## 8. Disclaimer of Warranties THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO: - IMPLIED WARRANTIES OF MERCHANTABILITY - FITNESS FOR A PARTICULAR PURPOSE - NON-INFRINGEMENT - WARRANTIES ARISING FROM COURSE OF DEALING WE DO NOT WARRANT THAT: - THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE - DEFECTS WILL BE CORRECTED - THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS ## 9. Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW: - RETURNKIT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES - OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM - WE ARE NOT RESPONSIBLE FOR DAMAGES RESULTING FROM YOUR USE OR INABILITY TO USE THE SERVICE ### Specific Exclusions We are not liable for: - Loss of profits, revenue, or business opportunities - Loss of data or corruption of data - Business interruption - Any other commercial damages or losses ## 10. Indemnification You agree to indemnify, defend, and hold harmless ReturnKit.biz and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from: - Your use of the service - Your violation of these Terms - Your violation of any third-party rights - Your violation of any applicable laws ## 11. Termination ### By You You may terminate your account at any time by contacting us. Subscription fees are non-refundable except as required by law. ### By Us We may terminate or suspend your access to the service at any time, with or without cause, with or without notice. ### Effect of Termination Upon termination: - Your right to use the service ceases immediately - We may delete your data as permitted by law - Provisions that should survive termination remain in effect ## 12. Governing Law and Dispute Resolution ### Governing Law These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. ### Jurisdiction Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom. ### Dispute Resolution Before filing a lawsuit, you agree to: - Provide us with written notice of the dispute - Attempt to resolve the dispute informally - Participate in good faith in mediation if requested ### Class Action Waiver ANY PROCEEDINGS MUST BE CONDUCTED ON AN INDIVIDUAL BASIS, NOT ON A CLASS OR REPRESENTATIVE BASIS. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION. ## 13. Changes to These Terms We reserve the right to modify these Terms at any time. We will provide notice of material changes by: - Posting the new Terms on our website - Updating the "Last updated" date - Sending email notification for significant changes Your continued use of the service after changes constitutes acceptance of the new Terms. ## 14. Miscellaneous ### Entire Agreement These Terms constitute the entire agreement between you and ReturnKit.biz regarding the service. ### Severability If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect. ### Waiver Our failure to enforce any right or provision of these Terms does not constitute a waiver of those rights. ### Assignment You may not assign these Terms without our prior written consent. We may assign these Terms without restriction. ### Force Majeure We are not liable for failures or delays caused by circumstances beyond our reasonable control. ### Contact Information For questions about these Terms of Service: - **Email**: hello@returnkit.biz - **WhatsApp**: +44 7395 779257 - **Address**: United Kingdom --- *These Terms of Service were last updated on June 19, 2026.*